I am assuming that you will be generating enough product sales such that you expect to have at least a few calls per day about your product. Strong Eagle wrote:I have no particular recommendations but would suggest that you look for call centers in Manila and possibly in the tech corridor in KL. What you choose depends upon the call volume you expect, and the services you intend to provide over the phone or computer. The other end of this is simply having someone answering the phone in Singapore and passing messages onto you for followup. In addition to phone calls, these call centers also handle the chat boxes that you see on many websites. Typically, during the implementation of a new client, the client's products are often demo'ed to the staff so that they can see how they work, what the features are, etc.
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Getting a "how to" database setup is more complicated. With our extensive experience and knowledge in the full spectrum of setting up businesses to other business needs, we are able to better understand the complexities and dynamics of business set up. Handling returns, website issues, and warranty items is pretty straightforward. Once you choose a firm, you'll need to setup a knowledge base.
They handle things like returns and warranty registration and claims, as well as answering questions about the products. These call center firms specialize in product support for your customers. I am assuming that you will be generating enough product sales such that you expect to have at least a few calls per day about your product. Professional and affordable business centre in in East Singapore offering Virtual office, meeting room, serviced office and coworking.
I have no particular recommendations but would suggest that you look for call centers in Manila and possibly in the tech corridor in KL. Seems like I am more inclined to answering service and using the address as registered business address. If you're really looking for the serviced office route, then you can get everything from a cheap cheap service, located on the second floor of fish ball soup shop to much more expensive offerings like this: Use your home address for mail and registered address. If you're going to be all online, then an answering service is what you want.
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